First things, first. Driver's Den has been installing high quality car audio in customer's cars since 1985. We have served hundreds of happy customers, since this post was written 6 years ago, and are alive and well.
It is really a shame that you didn't reach out directly. We can't fix your issues over the Internet.
If you call us and want your equipment re-installed there is going to a fee. We have to pay our installers and they do not work for free.
As far as the cutting of wires, this was never mentioned to me, that I can remember. Sorry, for that misunderstanding. Regardless, labor would apply to reinstallation.
We are sorry that you were not satisfied with the work you received. But next time, just call me.
We are here to help.
Jim Gooden - Owner, Driver's Den Albuquerque, NM