keezy235 10+ year member
Junior Member
Unfortunately, I was extremely dis-pleased with my service at soundsational. About a year ago, I got my Image dynamics component speakers installed by them and one of them blew so I gave soundsational a call to see if they could check them out. They charged me like 250 dollars to install two front door speakers and my amplifier originally. On the phone, they told me to come in on saturday at 1 oclock, and I drove there on saturday and arrived at 1 to find out that they hadn't scheduled me for an appointment.
After scheduling another appointment for saturday at my already scheduled appointment, I asked them what the charge was going to be to get my speakers checked out to see what was going on with them and to see if they were blown or a wire just came loose. The owner of the store said that they WOULDN'T CHARGE ME anything to check it all out since I had it installed there and that they WOULD ONLY CHARGE ME FOR NEW SPEAKERS IF THE SPEAKER WAS BLOWN. When I arrived there on saturday, he told me there was a $35 troubleshooting fee. Since I drove 20 miles to get to this place for the second **** time, I thought I'd give them their $35 even though I paid an extremely hefty amount to get the speakers and the amplifier installed in the first place.
He talked about my speakers (Image Dynamics CTX65CS) as if they were garbage and couldn't stop blabbering about arc audio speakers that he wanted me to get installed. He even claimed that Image Dynamics was out of bussiness so I'd have a hard time getting another speaker and THIS WAS ABSOLUTE BOGUS as I contacted an Image Dynamics representative about my speaker prior to my wednesday appointment. I honestly felt like he was trying to play for me a fool.
I refuse to go to this place again, and if I were you I'd do your own research because the owner of this place is out to get deep into your pockets.
After scheduling another appointment for saturday at my already scheduled appointment, I asked them what the charge was going to be to get my speakers checked out to see what was going on with them and to see if they were blown or a wire just came loose. The owner of the store said that they WOULDN'T CHARGE ME anything to check it all out since I had it installed there and that they WOULD ONLY CHARGE ME FOR NEW SPEAKERS IF THE SPEAKER WAS BLOWN. When I arrived there on saturday, he told me there was a $35 troubleshooting fee. Since I drove 20 miles to get to this place for the second **** time, I thought I'd give them their $35 even though I paid an extremely hefty amount to get the speakers and the amplifier installed in the first place.
He talked about my speakers (Image Dynamics CTX65CS) as if they were garbage and couldn't stop blabbering about arc audio speakers that he wanted me to get installed. He even claimed that Image Dynamics was out of bussiness so I'd have a hard time getting another speaker and THIS WAS ABSOLUTE BOGUS as I contacted an Image Dynamics representative about my speaker prior to my wednesday appointment. I honestly felt like he was trying to play for me a fool.
I refuse to go to this place again, and if I were you I'd do your own research because the owner of this place is out to get deep into your pockets.